"I didn't expect that I didn't need any certificates. It's so convenient to handle electricity business in Weihai now." On April 8, Mr. Meng, the legal person of Weihai Fulong cement products factory, who easily completed the application for power capacity increase in the Jingqu business hall of Shandong Weihai Power Supply Company, praised on the spot.
On the same day, Mr. Meng passed by the business hall of Weihai Company, and wanted to consult the electricity capacity increase business along the way. After understanding Mr. Meng's needs, the staff of the business hall did not use Mr. Meng to provide any certificates and materials. Through face recognition technology and big data information sharing, Mr. Meng easily applied for power expansion for Mr. Meng, and promised to conduct on-site investigation and issue a power supply scheme the next day. Mr. Meng is the first enterprise user beneficiary since Weihai Company realized "zero certificate power supply" on March 29. Before that, 26 residential customers have carried out "zero certificate power supply". Weihai Company takes the lead in realizing "zero certificate power supply" for enterprises and residential customers in the province.
Since the beginning of this year, Weihai Company has actively optimized the business environment of power supply, deeply implemented the reform requirements of "one-time operation" in the whole province, adhered to the customer-oriented principle, took the lead in opening the online business process of "one chain management" in the State Grid system, took the realization of data sharing with government departments as the top priority, relied on the support of the local government, made forward planning, took the initiative to attack, and Strengthen the cooperation with government big data and e-government management center, industry and commerce, public security, land and Resources Bureau and other government departments, take Weihai information resources sharing and exchange platform as a bridge, and realize customers such as customer ID card, business license, real estate license, construction project planning license, construction project construction license, etc. through the sharing and intercommunication of cross level, cross department, business flow and information flow The accurate verification and verification of information in the power marketing system has achieved full coverage of online sharing of common certificates for high and low customers. At the same time, the comprehensive use of "big cloud moving intelligence" technology to improve the level of intelligent window service, comprehensive use of high-definition camera equipment and big data analysis technology, through the public security system ID card sharing data, to achieve the accurate identification of customer identity, relying on "brush face to do electricity" to achieve the effect of no need to issue any certificate to do electricity, improve the efficiency of enterprise and residential customers and customers Experience.
Weihai Company will continue to deepen the implementation of the government's work requirements of "deregulation and service" and "one-time operation", practice the enterprise tenet of "people's electric power industry for the people", further innovate the service mode, simplify the procedures, speed up the power connection speed, and promote the power supply business environment to a new level.
Source: State Grid Shandong electric power company
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